Xchanging

Xchanging is a fast growing, pure-play global business processor, providing complex industry specific processing services to blue chip customers.
With over 8,600 employees and operating in 42 countries around the world Xchanging are the first choice for high volume, high value business processing.

Requirement

Xchanging needed to implement a digital signage and messaging solution for it’s telephone support division and required it to seamlessly amalgamate with its call processing system to show a live picture of the departmental performance stats.

Solution

Bizstream offered it’s powerful yet simple to use digital signage package with advanced integration that allowed this system to be quickly installed and utilized within the business. This was done and the business quickly saw the benefits.

Key Benefits

• Provides integration with call processing system
• Provides up to the minute information on call rates and issue resolution
• Quick and simple to install and to use
• Powerful and scalable.
• Simple set top box technology removes the need for every display device to have a PC behind it.